You earn CX as you go — every tip, paid message, private-show minute, toy command, fan-club fee — and the platform converts that to USD in your earnings ledger in real time. Whether and when those funds are paid out depends on three things: the rail you chose, the chargeback hold period, and the minimum threshold for that rail.
The ledger states
Every credit moves through three states:
- Pending — just earned, in a chargeback hold. For card-funded CX the hold is 14 days; for crypto-funded CX it's 24 hours; for studio-arrangement models on a 7-day window it's 7 days.
- Available — past the hold, free to be paid out at the next cadence.
- Paid out — included in a weekly payout run.
You can see all three in your dashboard, broken down by source.
The weekly cron
Tuesday 09:00 UTC, every week. Our payout job:
- Looks at every model's available balance.
- Checks the chosen rail's minimum (e.g., $50 for Paxum, $100 for Cosmo, $200 for crypto).
- For models above the minimum: posts the payment to the rail and decrements the balance.
- For models below: skips, balance rolls over to next week.
ACH (US bank) settles on Wednesday because of how the ACH network works — Tuesday-issued ACH lands in your bank Wednesday or Thursday. Crypto lands within 1–2 hours of the Tuesday cron run. Wires can take 2–5 business days end-to-end.
Why the chargeback hold
When a viewer pays for CX with a card, they have up to 120 days to file a chargeback with their bank — though 95% of legitimate chargebacks happen in the first 14 days. To protect you from earning a tip that gets clawed back two weeks later, we hold tips in pending for 14 days. After that the chargeback risk is low enough that the funds can be considered yours.
Crypto has no chargeback mechanism (transactions are final once confirmed), so crypto-funded CX clears to available in 24 hours. We surface in your dashboard which portion of your balance is from card vs crypto so you understand the timing.
Minimums and rolling balance
Below the rail's minimum, your balance rolls to next week. There's no penalty and nothing expires. Some models intentionally save up to hit the wire-transfer floor of $1,000 once a fortnight rather than running weekly Paxum payouts.
You can change rails at any time. The new rail's minimum applies from the next payout cycle.
Why my Tuesday payout didn't arrive
Run through these in order:
- Check your dashboard's Payout history — did the run process? If it says "skipped: below minimum", that's why.
- Did the run say "completed"? If yes, the issue is between the rail and your end. Paxum / ePay can take a few hours to credit. Wire can take 2–5 days. ACH lands Wednesday/Thursday.
- Did the run say "failed"? Click the row — it'll show the rail's error message ("account closed", "wrong account number"). The method is locked pending re-confirmation. Reset and re-confirm in payout settings.
- Still nothing?
support@camila.livewith the run ID and we'll trace it.
Pause / hold
If you need to pause payouts (e.g., you're switching rails and want to bank a few weeks first), set the hold from the dashboard. Funds stay in available until you release.