Most questions are answered in our help center — try the search first. If you still need a hand, reach us through any of the channels below.
support@camila.live — for everything (account, billing, technical, abuse). Most tickets get a reply in under 4 hours; complex billing issues can take up to 24 hours.
For models
If you're a Camila model with a payout, profile, or content question, log in and use the ticket form inside your model dashboard — your account context is attached automatically and you'll get priority routing.
Report abuse
To report harassment, content that may not belong to its uploader, or suspected non-consensual material, email abuse@camila.live. We treat these with priority and respond within one hour, around the clock.
Law enforcement
For preservation requests, subpoenas, or other legal process, email legal@camila.live. Include the request as a signed PDF, the relevant case number, and the responding officer's contact details.
Press & partnerships
partners@camila.live for partnership inquiries (studios, toy manufacturers, payment processors). press@camila.live for media.